Razia & Ali
November 27, 2026 – December 4, 2026
The Countdown Begins
We’d Love to Celebrate With You
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Book Your Stay
Package: Hotel Only
All rates below are in USD
Rates above are per person and include hotel taxes.
Transfers are not included in rates.
To request an upgrade, please begin by booking a standard room through the “Book Now” button below. Once your reservation is confirmed, email your confirmation number to your dedicated group Account Manager, Riya Pandya (riya@destawed.com), with the upgraded room category you want to request.
Payment Information
- Deposit Amount: $100 USD per room
- Final Payment Date: September 23, 2026
- Deposit Due Date: September 15, 2026
- Final payment will be automatically charged to the credit card on file on the due date
Cancellation Policy
- Deposits are non-refundable and non-transferable
- Cancellations on or before September 22, 2026: Deposit is non-refundable
- Cancellations between September 23 and October 22, 2026: One-night penalty
- Cancellations after October 22, 2026: 100% penalty applies
Rooms Gallery
Luxury Accommodations in Paradise
Airport to Hotel Transportation
Transfers Not Included in Rates
Please note, should your package rates include transfers, transfers will still need to be selected and added to each individual reservation at the time of booking. Transfer rates are not guaranteed at the time of contract and are subject to current market rates when each individual reservation is made; the contract signing agent is responsible for collecting any additional fundsneeded to cover transfer increases.
FAQs
Airport transfers are pre-arranged transportation services that take passengers from the airport to the hotel, and vice versa. These transfers can be private, shared, or shuttle services.
Note: Any transfers included with a reservation are shared.
We recommend booking your airport transfer at least 30 days in advance to ensure availability, especially during peak travel seasons.
Please provide the following details:
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Hotel Confirmation Number
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Full name of traveler
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Flight number and airline
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Arrival/departure time
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Contact information
Note: If you are arriving at your destination from a connecting flight, please enter the connecting flight information for your arrival flight.
Your driver will typically meet you at the designated airport pickup area. Specific meeting instructions will be provided upon confirmation of your transfer.
If your flight is delayed, please contact our transfer service team as soon as possible to make necessary adjustments to your pickup time. Transfer service contact information will be provided upon confirmation of your transfer.
Yes, modifications can be made by contacting the transfer service provider at the contact information on your transfer confirmation.
Child seats are available upon request. Please mention your requirement at the time of booking to ensure availability. An additional charge may apply.
If you miss your transfer, please reach out to the transfer service provider immediately at the contact information provided to explore alternative arrangements. Additional charges may apply.
To arrange transfers for guests beyond the first two included in the booking, please send the flight details to:
Hard Rock Riviera Maya vacationplanners@hrhrivieramaya.com
Hard Rock Cancun vacationplanners@hrhcancun.com
AVA, Cancun vacationmakers@avacancun.com
Unico Riviera Maya vacationmakers@unicohotelrm.com
Hard Rock Los Cabos vacationplanners@hrhloscabos.com
Hard Rock Punta Cana transferpc@hrhcpuntacana.com
Hard Rock Vallarta vacationplanners@hrhvallarta.com
Vacation Planners will provide pricing for any guests beyond the first two per room.
Moon Palace
For reservations of less than 4 nights, Transfers can be requested through the following (you will need your hotel reservation number to book transfers):
Transfer Site: https://transfers.palaceresorts.com.
Hard Rock/ AVA/ Unico
Airport transfers are included for the first two guests per booking. Additional guests will be required to pay for transfers.
Note: Transfers are not included for Los Cabos hotels.
Moon Palace
Airport transfers are included with reservations of 4 nights or more. Please email flight information to transfercancun@palaceresorts.com no later than 30 days before travel.
Important Information
Please ensure that your passport is valid a minimum of 6 months after the return date. Most countries will not permit a traveler to enter their country unless the passport is set to expire at least six months after the final day of travel.
If you are a Canadian, American, or UK Citizen, you do not require a tourist visa.
If you need additional information on entry requirements, please visit one of the websites below.
DOCUMENTATION - Visa
We highly recommend the purchase of travel insurance. Travel insurance (trip cancellation) must be purchased at the time of booking or within 48 hours of booking your trip. Your group reservation is 100% non-refundable, non-transferable, and no changes are permitted.
When filling out the forms, you are authorizing Destawed Inc. as your travel agency to process your payment on behalf of the chosen supplier. Your charge will appear on your statement from either the particular airline/supplier above, or Destawed Inc.
E-Documents are issued by the tour operator 5-7 Business days prior to travel. Once we receive the tickets we will send them to the email address on file.
Resort Gallery
More About Resort
Majestic Elegance Costa Mujeres is a luxury all-inclusive resort located just north of Cancun. It features 570 spacious suites split into two sections: Family-friendly and Elegance Club (Adults Only). Guests enjoy access to 12+ pools, 7 restaurants, 14 bars, a full-service spa, and a gorgeous beachfront.
Elegance Club guests get added perks like butler service, exclusive lounges, and private beach areas. The resort is perfect for couples, families, and weddings—with daily entertainment, water sports, and upscale dining.
Carretera Libre 85, Punta Sam – Isla Blanca 85, SM‑6 Mz 2, Lt 4, Costa Mujeres, Quintana Roo 77400, México
GPS Coordinates: approximately 21°17′10.7″ N, 86°49′11.4″ W
Distance from Cancun Airport
Approximately 33–35 km (around 20–22 miles), depending on routeHappy Shuttle Cancun+1Rome2Rio+1
Travel time: typically 35–40 minutes by car; allow up to 45 minutes if traffic is heavy
Dining Highlights
7 Restaurants (6 À la carte at dinner, 1 buffet):
Flavors Buffet (international, show-cooking stations) for breakfast, lunch, and dinner
Mar House beachfront: lunch buffet and seafood-focused à la carte dinner (lobster included)
Kabuki: Japanese cuisine with teppanyaki (reservation needed) and sushi bar
Bistro: Adults-only gourmet dining (reservations required)
Il Botaccio: Italian fine dining (Elegance Club guests only)
Don Jaume: Argentine-style steakhouse with imported meats
El Mariachi Loco: Mexican cuisine with tequilería
McJestic: Late-night fast food (open 6 PM–7 AM)
Beach Grill: Burgers and hot dogs at the beach entrance
Bars & Drinks
14 bars on-site, including 6 swim‑up bars and several exclusive ones for Elegance Club guests
Main bars: Lobby Bar, Piano Bar (with live piano music), Sports Bar, Theater Bar, Tiki Beach Bar, others around pools
Elegance Club exclusives: Pure, Soothe, Cheer, Infinity Swim‑Up, and Moon Beach Bars
Unlimited house wine (red, white, rosé, champagne), beer, cocktails, spirits included
On-Site Activities
Daily entertainment: beach games, pool parties, yoga, and fitness classes
Nightly live shows and themed performances
12+ pools, a full gym, and the Blossom Spa (extra cost)
Water Sports
Kayaking, paddleboarding, and non-motorized gear
Beachfront with loungers and swim-up bars
Family Fun
Kids & Teens Clubs with supervised activities (Family Section only)
Family-friendly pools and spaces
Nearby Excursions (Extra Cost)
Isla Mujeres: ferry from Punta Sam for beach & snorkel trips
Chichén Itzá & Cenotes: full-day cultural tours
Golf: Nearby course at Playa Mujeres
Banks & Money
Although American dollars are preferred it is recommended that you use pesos. There are bank branches all over the country and ATMs can be found in many places. To exchange your money look also for the 'Casa de Cambio'. Hotels usually exchange money but you may get a better rate at the money exchange office. All major credit cards are accepted.
Climate
Mexico has a varied climate depending on the regions. The rainy season runs from May through October with the west coast vulnerable to hurricanes in September and October. While the north western region of Mexico is arid, the climate of the south eastern coast is tropical due to surrounding warm waters. Higher elevations (the central plateau) enjoy spring like weather almost year round.
Communication
The country code for Mexico is 52. Most resorts provide internet access and many internet cafes can be found.
Health
There are no required vaccines to enter Mexico however precautions do need to be enforced. The most common illness is the traveler's diarrhea (turista), usually showing up on the third day. Drink bottled water and wash your hands often. Make sure your food is thoroughly cooked and avoid open-air stands. The following vaccines are recommended for any tropical destination: hepatitis A and B, rabies, typhoid, tetanus and yellow fever.
Safety
Although one must be very careful in metropolitan areas such as Mexico City, the rest of the country is safer than one would expect. Nonetheless tourists are more likely targets in resort areas. Use common sense, take advantage of hotel safety deposit boxes and make sure to lock your hotel room and rental car.
Have a Question?
Account Manager Riya Pandya
My working hours are Monday to Friday from 10:00 AM to 6:00 PM EST.
